Technology

Safeguarding Your Digital Fortress: A Guide to Protecting Your Personal Data.

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In an era where technology permeates every aspect of our lives, the protection of personal data has become a paramount concern. As an IT company committed to digital security, Rolle IT understands the significance of safeguarding your digital identity. In this blog post, we’ll share essential tips and best practices to help you fortify your digital fortress and ensure the security of your personal data.

  1. Use Strong, Unique Passwords: The foundation of digital security starts with robust passwords. Create unique passwords for each of your accounts, incorporating a mix of uppercase and lowercase letters, numbers, and special characters. Regularly update your passwords to minimize the risk of unauthorized access.
  2. Enable Two-Factor Authentication (2FA): Two-factor authentication adds an extra layer of security by requiring a second form of verification in addition to your password. Whether it’s through a text message, email, or authenticator app, 2FA significantly reduces the chances of unauthorized access, even if your password is compromised.
  3. Regularly Update Your Software: Outdated software is a common entry point for cyber threats. Ensure that your operating system, antivirus software, and all applications are regularly updated. Software updates often include security patches that address vulnerabilities, making it harder for cybercriminals to exploit weaknesses.
  4. Be Cautious of Phishing Attempts: Phishing attacks are a prevalent method used by cybercriminals to trick individuals into revealing sensitive information. Be skeptical of unexpected emails, messages, or links. Verify the legitimacy of communication before clicking on links or providing any personal information.
  5. Encrypt Your Data: Encrypting your data adds an additional layer of protection, making it unreadable without the appropriate decryption key. Utilize encryption tools for sensitive files and consider using encrypted communication channels, especially when sharing confidential information.
  6. Review App Permissions: Be mindful of the permissions granted to apps on your devices. Some apps request access to more information than necessary. Regularly review and update these permissions to limit the data exposure in case of a security breach.
  7. Secure Your Wi-Fi Network: A secure Wi-Fi network is crucial for protecting your personal data at home. Use a strong, unique password for your Wi-Fi, enable WPA3 encryption, and change the default username and password on your router to prevent unauthorized access.
  8. Back Up Your Data: Regularly back up your important data to an external drive or a secure cloud service. In the event of a data breach or loss, having backups ensures that you can quickly recover your information without succumbing to ransom demands.
  9. Educate Yourself on Cybersecurity: Stay informed about the latest cybersecurity threats and best practices. Knowledge is a powerful tool in defending against digital threats. Follow reputable cybersecurity blogs, attend webinars, and invest time in learning about emerging threats.

Protecting your personal data requires a proactive approach and a combination of technical measures and user awareness. By implementing these best practices, you can significantly reduce the risk of falling victim to cyber threats and enjoy a more secure digital experience. At Rolle IT, we are committed to empowering individuals with the knowledge and tools needed to navigate the digital landscape securely. Stay safe, stay secure!

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Space Coast Honors Friday September 20, Rolle IT Nominated!

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Black and Gold Elegant Prom Night Party Flyer (1920 × 1005 px) (1)

35th Space Coast Honors (Formerly Business Champion of the Year)

Rolle IT has been nominated for the Space Coast Honors, in multiple categories. Join us on September 29 as we celebrate all nominees and our wonderful chamber partners.

Congratulations to Janae Jones, who has been nominated for Young Professional of the Year.

It will be an evening of excellence as we celebrate our businesses for their contributions to our community! We will be celebrating businesses in several different categories, including:

  • Business Advocate of the Year
  • Hospitality and Tourism Award
  • Technology and Innovation Award
  • Young Professional of the Year

Formerly known as the Business Champion of the Year Awards Ceremony, is the biggest opportunity of the year for our Chamber investors to honor fellow businesses and recognize those businesses that are dedicated to improving the community. This event was created to bring the Chamber’s investors together for an evening of celebration and recognition.

Throughout the year, businesses are nominated for Business Champion of the Month, and any business who received a nomination is automatically entered into the running for the Business Champion for the Year Award. Each nominee has the opportunity to submit an explanation of the importance that this award has for them, and through a thoughtful selection by CBRCC chosen judges, winners are selected in several categories.

Space Coast Honors – default – Cocoa Beach Regional Chamber of Commerce (cocoabeachchamber.com)

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Managed IT Service Partner, Rolle IT

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At Rolle IT, we are committed to driving innovation and excellence in the world of IT. Today, we’re thrilled to share a glimpse of what makes us stand out as a Managed IT Services partner. Rolle IT makes technology work for you, with a human-centric approach we customize all of our IT solutions for each client.

🚀 Comprehensive Solutions: Our team of experts offers end-to-end IT solutions, from cutting-edge software development to robust cybersecurity measures, ensuring your business is not just ready for today but prepared for tomorrow.

💡 Innovation at Our Core: In a rapidly evolving digital landscape, we embrace the latest technologies to empower your success. Whether it’s Cybersecurity, AI, IoT, or cloud computing, we’ve got you covered.

🤝 Client-Centric Approach: Your goals are our goals. We take the time to understand your unique needs, ensuring every solution we deliver is tailored to help you achieve your business objectives.

🔐 Security First: Cybersecurity is non-negotiable. We implement robust security measures to safeguard your data and maintain your peace of mind.

📈 Scalability: As your business grows, our solutions grow with you. We’re your technology partner for the long haul, ensuring seamless scalability.

Join us on our journey to transform businesses through technology. Connect with us at [email protected] and stay tuned for more exciting updates. Let’s innovate and succeed together! 💼🌐 #TechInnovation #ITServices #DigitalTransformation #rolleit #ManagedServiceProvider #msp #ManagedIT

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2023 Business of the Year, by Space Coast Black Chamber of Commerce

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Rolle IT has been awarded the

Andrew Gibson Business of the Year Award by the Space Coast Black Chamber! Thank you to the SCBCC for this honor!

This award recognizes a small business that has demonstrated an exemplary level of leadership and community engagement to assist the needs of its community, and to service the needs of its customers, employees and neighbors.

https://www.spacecoastblackchamber.com/events/launching-black-excellence-awards-gala-1

Andrew Jackson Gibson was the fourth of nine children, four sons and five daughters, born to a mulatto slave by the name of William, who was the son of an unnamed African female slave and a white planter by the name of William Gibson. Andrew became the first black businessman in Titusville when he opened the first barbershop, then becoming Brevard County’s first jailer, and he worked as the supervisor of the only public road in Brevard County. Andrew also held two public offices at the same time.

#RolleIT #Spacecoast #scbcc #Businessoftheyear

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What is Tier 3 Response Capabilities, and why do you need it?

Agile Methodologies, Business, Managed Service Provider, Security, Small Business, Technology / / , ,

Tier 3 Helpdesk response involves addressing the most complex and challenging technical issues, requiring advanced expertise, collaboration, and problem-solving skills. Tier three technicians play a critical role in maintaining the functionality and stability of an organization’s IT systems and infrastructure.

As a Managed Services provider, Rolle IT has the in-house ability to respond quickly and seamlessly to escalations needing expert response.

Tier 3 Helpdesk response refers to a specialized level of technical support that deals with complex and escalated issues that cannot be resolved by lower-tier support teams. In a typical IT support structure, helpdesk support is organized into multiple tiers, with each tier handling different levels of technical difficulty.

Tier 3 Helpdesk response involves addressing advanced technical problems that require in-depth expertise, specialized knowledge, and often collaboration with other departments or teams. Here’s what you can expect from a Tier 3 Helpdesk response:

  1. Complex Issue Resolution: Tier 3 technicians handle issues that are more intricate and challenging to resolve. These problems usually involve in-depth troubleshooting, research, and analysis. They might pertain to intricate software or hardware configurations, network architecture, security breaches, system integrations, and other advanced technical areas.
  2. Expert Knowledge: Tier 3 technicians are subject matter experts with a deep understanding of the products, systems, and technologies they support. They possess advanced knowledge and are proficient in the technical intricacies of the organization’s infrastructure.
  3. Escalation Point: When an issue cannot be resolved by Tier 1 or Tier 2 support teams, it is escalated to Tier 3. Tier 3 technicians are the highest level of support within the helpdesk structure and are responsible for tackling the most challenging cases.
  4. Collaboration and Coordination: Resolving complex issues often requires collaboration with other departments, such as development, engineering, or network operations. Tier 3 technicians may need to coordinate efforts to diagnose and resolve issues that span different areas of expertise.
  5. Root Cause Analysis: Tier 3 technicians focus not only on resolving immediate issues but also on identifying the root causes behind recurring or complex problems. This involves a thorough investigation to prevent similar issues from arising in the future.
  6. Documentation: Detailed documentation is crucial in Tier 3 support. Technicians document the steps taken to diagnose and resolve issues, which helps create a knowledge base for future reference and training purposes.
  7. Customer Communication: Tier 3 technicians often interact directly with customers or end-users to provide updates, explanations, and solutions. Effective communication skills are essential in managing user expectations and conveying complex technical information in a clear manner.
  8. Continuous Improvement: Tier 3 support plays a role in improving the overall support process. By identifying patterns in escalated issues and proposing solutions to streamline support workflows, they contribute to enhancing the efficiency and effectiveness of the helpdesk.

Rolle IT, as DevSecOps IT firm, has in house Tier 3 support, ready for all of our clients should the need arise.

Call or email for more information on how the team at Rolle IT can support your organization. [email protected], 321-872-7576

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Cybersecurity Workshop July & August 2023

Agile Methodologies, Business, Cybersecurity Training, Email Security, Security, Security, Small Business, Technology / / ,

Cybersecurity Workshop- Cocoa Beach Regional Chamber of Commerce (cocoabeachchamber.com)

Cocoa Beach Regional Chamber, Rolle IT and Alliance Cyber Present:

4 Part Cybersecurity Training Series

This is a 4-part series covering the topic of Cybersecurity

  • Earn a Certificate of Annual Awareness Training
  • Learn how to protect yourself and your business against cyber threats.
  • Find out if your business is compliant.

7.17.23 Cyber Threats and Bad Actors Passwords
7.24.23 Passwords, Physical, and Mobile Security
7.31.23 Social Media and Online Security
8.07.23 Compliance

Join us for the entire series or just take single session.

$100 4-Part Workshop

$50 Single Session

Economic Development Commission of Florida’s Space Coast

6525 3rd Street, Suite 304, Rockledge, FL, 32955, United States

 
Instruction led by industry experts Alec Hall with Alliance Cyber and Cordell Rolle with Rolle IT

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Cybersecurity Awareness Training Webinar

Business, Security, Security, Small Business, Technology /

Rolle IT is hosting a complimentary Cybersecurity Awareness Training Webinar June 6. 2023.

Rolle IT is hosting a complimentary Cybersecurity Awareness Training Webinar June 6, 2023 for any professional interested. Learn about Cybersecurity basics, best practices, industry updates and what to look for to keep your data safe.

Business owners, leaders and professionals are invited to join Rolle IT for the complimentary webinar.

Sign up at this link.

The purpose of this webinar is to provide you with information about cybersecurity and best practices to help you protect your organization from cyber threats.

The information provided in this webinar is for educational purposes only and is not intended to be legal, financial, or professional advice. The webinar is designed to provide general information and should not be relied upon as a substitute for obtaining specific advice from a qualified professional.

Please note that attendance at this webinar does not create a professional relationship between you and the webinar organizers, and the webinar organizers assume no responsibility for any actions taken as a result of the information provided in this webinar.

Furthermore, the webinar organizers do not guarantee the accuracy or completeness of any information provided in this webinar. While we have made every effort to ensure that the information provided is accurate and up-to-date, we cannot guarantee that it is error-free or that it will be suitable for your specific circumstances.

By attending this webinar, you acknowledge that you have read and understood this non-indemnity disclosure and that you agree to release and hold harmless the webinar organizers, their affiliates, and their respective officers, directors, employees, and agents from any and all claims, demands, and damages arising out of or in connection with your participation in this webinar.

Thank you for your attention and participation in this webinar.

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Speed up your business internet. Contact a professional.

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Having fast internet in the workplace is more important than ever before. From connectivity to remote work and virtual meetings, almost everything we do online relies on a strong and reliable internet connection. Professional IT services can ensure that your internet speed is appropriate for your business needs. Faster Internet means:

  1. Increased Productivity

One of the most significant benefits of having fast internet is increased productivity. Slow internet speeds are frustrating and can cause delays in completing tasks. With a fast internet connection, you can quickly load web pages, download files, and upload documents, allowing you to work more efficiently.

  1. Better Streaming Quality

Streaming has become an integral part of our daily work lives, whether it’s streaming podcasts as associates work, or streaming music on Spotify, or the lobby TV’s video streaming service. With a slow internet connection, streaming can be frustrating, with buffering and lagging, making it difficult to use and frustrating your clients.

  1. Seamless Video Conferences

    A fast internet connection ensures that video conferencing is seamless and allows you to communicate effectively with colleagues and clients. This can significantly improve your productivity and ensure that you can conduct business effectively.

    For example, if you’re working on a project that requires you to upload large files to a shared drive, a fast internet connection can significantly reduce the time it takes to complete the task. This, in turn, allows you to focus on other important tasks and increase your overall productivity.

    Remote work and virtual meetings have become the norm in today’s business world, and having a fast internet connection is crucial for seamless video conferencing. With slow internet speeds, video calls can lag and freeze, making it difficult to communicate effectively, and distracting from your message.

    1. Reliable Connections

    Having a solid internet and infrastructure connection ensures that you will never miss an email, or important notification.

    Reliable internet can ensure that you see all your emails by providing a stable and uninterrupted connection to your email server. When you have a reliable internet connection, you can be confident that your email client will be able to connect to the server and retrieve all your messages.

    If your internet connection is unreliable, you may experience issues with receiving or sending emails. For example, if your connection drops in the middle of downloading your emails, you may miss some messages. Likewise, if your connection is slow, it may take a long time for your email client to retrieve your messages, or you may experience time-outs that prevent you from accessing your emails.

    To ensure that you receive all your emails, your IT provider should also make sure that your email settings are configured correctly.

      What can you do? Contract with an IT professional.

      Among other your IT professional should make sure that you are receiving the speed that’s optimal for your needs, optimize your network devices and configuration, install network monitoring tools and provide network security.

      Rolle IT supports companies nationwide and is located on the Space Coast. Rolle IT is a Service-Disabled Veteran Owned Small Business.

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        Cybersecurity Basics Checklist

        Business, Security, Small Business, Technology, Wifi / / , , ,

        If you work in a hybrid position, it’s likely that you are at higher risk for becoming the victim of a cyber-attack. Connecting to your work network at home or at the local coffee spot or having your work applications on a personal phone can leave you and your data vulnerable. There are dozens of ways that users can be left open to digital attacks, and the opportunity for cyber-crime evolves every day as technology changes. Here are some ways that you can protect yourself and your data.

        1. Use strong and unique passwords: It is essential to use strong and unique passwords for each of your online accounts. A strong password should be at least 12 characters long, contain a mix of uppercase and lowercase letters, numbers, and symbols.
        2. Enable two-factor authentication: Two-factor authentication adds an extra layer of security to your accounts. It requires you to provide an additional piece of information, such as a code sent to your phone, before you can access your account.
        3. Be cautious of phishing scams: Phishing scams are a common tactic used by cybercriminals to steal your personal information. They usually come in the form of an email or text message that appears to be from a trusted source, asking you to provide sensitive information. Be cautious when opening emails or clicking links: Don’t open emails or click links from unknown sources, as they may contain malware.
        4. Keep your software updated: Keeping your software updated, including your operating system and antivirus software, is crucial to protect against known vulnerabilities and exploits.
        5. Use a firewall: A firewall can help block unauthorized access to your network.
        6. Secure your home network: Make sure to change the default username and password on your router, use strong encryption methods such as WPA2, and turn off remote management.
        7. Limit your personal information online: Be cautious of the information you share online, especially on social media platforms. Cybercriminals can use this information to steal your identity or commit fraud.
        8. Backup your data: Regularly backup your important data to an external hard drive or cloud storage. This will ensure that you have access to your data in case of a cyber attack or system failure.
        9. Use a Secure Network: When using public Wi-Fi use a virtual private network (VPN) to encrypt your internet traffic and hide your IP address, making it difficult for cybercriminals to intercept your data.
        10. Use a password manager: A password manager can help you generate and store strong and unique passwords for all your accounts.

        Rolle IT helps businesses secure their data and puts best practices in place to protect users and companies. User Focused IT Consulting.

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        IT Consulting; Securing Your Commercial WIFI Network

        Business, Managed Service Provider, Security, Small Business, Technology, Wifi / / , , , , , , ,

        Wi-Fi is a critical component to having a successful brick and mortar location for your customers. People expect it. Its easy to set up, but when set up the wrong way leaves you and your business open to threats. With the rise of cyber theft and cybercrimes, securing your commercial Wi-Fi has become more important than ever before.

        Here are some reasons why you should secure your commercial Wi-Fi:

        1. Protecting sensitive data: Businesses deal with a lot of sensitive information, such as customer data, financial information, and confidential business plans. If your Wi-Fi network is not secured, hackers can easily intercept this information and use it for malicious purposes. By securing your Wi-Fi network, you can protect your business’s sensitive data and prevent it from falling into the wrong hands.
        2. Compliance with regulations: Depending on your industry, you may be subject to various data protection and privacy regulations. Failure to comply with these regulations can result in hefty fines and legal troubles. By securing your Wi-Fi network properly, you can ensure that you are meeting these requirements and avoiding any potential legal issues.
        3. Avoiding network congestion: Unsecured Wi-Fi networks can be easily accessed by unauthorized users, leading to a high volume of traffic and network congestion. This can cause slow network speeds, connectivity issues, and system crashes, leading to decreased productivity and profitability.
        4. Protecting your reputation: A data breach or a cyber-attack can have a severe impact on your business’s reputation. Customers may lose trust in your business, leading to a decrease in sales and revenue. By securing your Wi-Fi network, you can prevent these incidents from occurring and maintain your business’s reputation.
        5. Ensuring employee productivity: An unsecured Wi-Fi network can be a hotbed for distractions, such as social media, online shopping, and streaming services. By securing your Wi-Fi network, you can restrict access to non-work-related websites and ensure that your employees are productive during work hours.

        Securing your commercial Wi-Fi is crucial for protecting your business’s sensitive data, complying with regulations, avoiding network congestion, protecting your reputation, preventing attacks and ensuring employee productivity. Unfortunately, its not as simple as changing the default password on your Wi-Fi set up. Its best to have an expert look at your network to determine what vulnerabilities exist to be mitigated. If you haven’t already done so, take the necessary steps to secure your Wi-Fi network today.

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