Agile Methodologies

End of Support for Windows 10

Agile Methodologies, Business, Managed Service Provider, Security, Small Business, Technology / / , , , , , , , ,

Upgrading to Windows 11 Is Essential for Modern Businesses

As Microsoft continues to phase out legacy systems, upgrading to Windows 11 is no longer a “nice-to-have” — it’s a business imperative. Whether you’re running critical applications or simply seeking to protect your organization’s digital assets, here are key reasons why making the switch to Windows 11 matters.

🔒 1. Enhanced Security by Design

Windows 11 was built with zero trust security principles at its core. It requires TPM 2.0 (Trusted Platform Module), Secure Boot, and hardware-based isolation to help reduce firmware-level attacks.

According to Microsoft, 60% fewer security incidents were reported on Windows 11 devices compared to Windows 10 in enterprise environments.
Source: Microsoft Security Blog, 2023

⚡ 2. Performance and Efficiency Gains

Windows 11 introduces improvements in memory management, disk usage, and battery efficiency. It’s optimized for hybrid work with features like Snap Layouts, DirectStorage, and better support for virtual desktops.

Windows 11 boots 30% faster and reduces background activity compared to Windows 10, according to Microsoft’s own performance benchmarks.
Source: Microsoft Learn

📆 3. End of Support for Windows 10 Is Coming

Microsoft announced October 14, 2025 as the end of support date for Windows 10. After this, no more security updates or technical support will be available.

Failing to upgrade leaves your systems vulnerable to cyber threats and may result in non-compliance with data protection standards.
Source: Microsoft Lifecycle Policy

🧠 4. AI and CoPilot Readiness

Windows 11 is optimized for AI-driven features, including Microsoft’s CoPilot integration, which enhances productivity, automates tasks, and improves decision-making.

Only Windows 11 supports the next-generation AI experiences baked into Microsoft 365 apps — making it critical for businesses investing in future-forward technologies.
Source: Microsoft Ignite 2023 Keynote

✅ Upgrading with a experienced Firm

Upgrading to Windows 11 isn’t just a technical decision — it’s a strategic move. With better security, performance, and AI capabilities, Windows 11 enables businesses to work smarter, safer, and faster. Windows 11 isn’t just an operating system upgrade — it’s a gateway to enhanced security, better productivity, and future-ready technology. But while the benefits are clear, the path to Windows 11 isn’t always simple. Upgrading without expert support can expose your organization to unnecessary risks, downtime, and compatibility issues.

Let’s explore why upgrading to Windows 11 matters — and why partnering with an experienced IT firm like Rolle IT is critical.

🔧 Upgrading Isn’t Always Plug-and-Play

Despite Windows 11 being built for modern computing, hardware requirements and software compatibility checks make upgrading a challenge for many organizations:

  • TPM 2.0, Secure Boot, and a supported CPU are mandatory — disqualifying many older machines.
  • Custom or legacy applications may not work reliably, especially in highly regulated or technical industries.
  • Licensing and configuration of Group Policies, BitLocker, and endpoint protections must be re-evaluated.
  • Upgrades in a hybrid or domain environment (like Azure AD or Active Directory) require careful planning.

A Gartner study found that 40% of organizations faced delays or complications in Windows 11 adoption due to incompatible hardware or legacy systems.
Source: Gartner, 2023

đŸ€ Why an Experienced IT Firm Matters

A seasoned Managed Services Provider (MSP) like Rolle IT ensures your upgrade is smooth, secure, and tailored to your business environment. Here’s how:

✅ 1. Pre-Deployment Assessment

We evaluate your hardware, applications, licensing, and user needs to determine upgrade readiness and avoid surprises.

✅ 2. Compatibility Planning

We identify applications, drivers, or legacy systems that may need updates or replacements — and implement workarounds where needed.

✅ 3. Staged Rollouts & Downtime Mitigation

Rolling out upgrades in stages reduces business disruption. We provide rollback options, system backups, and contingency planning.

✅ 4. Security Optimization

We ensure TPM, Secure Boot, BitLocker, and Microsoft Defender for Endpoint are configured correctly — not just activated.

✅ 5. Post-Migration Support

From user training on new features like Snap Layouts and CoPilot, to 24/7 helpdesk coverage, we make sure your team stays productive.

According to TechRepublic, “Businesses that partner with MSPs report 65% faster adoption and 30% fewer IT support incidents after a major OS migration.”
Source: TechRepublic, 2023

🏁 Conclusion: Don’t Go It Alone

Upgrading to Windows 11 unlocks a new era of security, performance, and intelligent tools — but the transition must be carefully managed. Choosing a proven IT partner ensures:

  • Full compliance with Microsoft’s evolving standards
  • Minimal disruption to your business
  • Long-term support and optimization

Rolle IT brings years of experience in managing OS transitions across industries. We don’t just upgrade — we future-proof your IT. [email protected]

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Supercharge Your Business with AI: Integrate Co-Pilot Seamlessly

Agile Methodologies, Business, Law Firms / / , , , , , ,

Unlock the Power of AI-Driven Productivity

At Rolle IT, we specialize in transformations and streamlining IT processes. Integrating Microsoft Co-Pilot into your existing business systems is one of the biggest upgrades to user experience a company can make — helping you transform daily operations with intelligent, real-time assistance. Whether you’re using Microsoft 365, Dynamics, Teams, or custom enterprise platforms, our tailored solutions ensure Co-Pilot becomes an integral part of your workflows.

Why Integrate Co-Pilot?

  • Boost Efficiency: Automate repetitive tasks, generate documents, and summarize conversations instantly.
  • Make Smarter Decisions: Co-Pilot turns your data into actionable insights with natural language queries and visual reports.
  • Enhance Collaboration: Empower your teams with AI-enhanced communication and content creation tools.
  • Streamline Workflows: Integrate Co-Pilot with ERP, CRM, HR, or other line-of-business systems for seamless automation.

A Game-Changer for Small Businesses

Running lean doesn’t mean running slow. For small businesses, Co-Pilot is like hiring a team of virtual employees—without the overhead. From drafting emails and proposals to analyzing sales reports and managing calendars, Co-Pilot enables your team to do more with less, maximizing productivity and accelerating growth. It’s not just software—it’s a scalable digital teammate that grows with your business.

What We Offer

  • Custom Integration Services: We connect Co-Pilot to your unique systems, whether cloud-based, hybrid, or on-prem.
  • Security & Compliance: Ensure AI access respects your data governance and industry standards.
  • Training & Support: We guide your team on how to get the most out of Co-Pilot with tailored onboarding and support.

Who Is This For?

From startups and small enterprises to Fortune 500 companies, any organization looking to scale, innovate, and reduce manual workloads can benefit. Whether you’re in finance, healthcare, logistics, or legal, our solutions are industry-adapted and enterprise-ready.

Let AI Work With You.

đŸ“© Schedule a demo today and discover how Co-Pilot can revolutionize your workplace. Your next level of productivity starts here.

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How a Managed Service Provider (MSP) Can Revolutionize Your Business IT

Agile Methodologies, Business, Managed Service Provider, Security, Small Business, Technology / / , , , , , , , ,

Technology plays a critical role in driving efficiency, productivity, and growth. However, managing IT systems and infrastructure can be complex and time-consuming, especially for small to medium-sized businesses. That’s where a Rolle IT as a Managed Service Provider (MSP) comes in.

Partnering with Rolle IT MSP is not just about outsourcing IT support—it’s about gaining a strategic partner who can help you leverage technology to achieve your business goals.

What is an MSP?

A Managed Service Provider (MSP) is a third-party company that remotely manages a business’s IT infrastructure and end-user systems. Rolle IT Managed Services Include:

  • Proactive Monitoring and Maintenance: Keeping your systems running smoothly and identifying issues before they cause disruptions.
  • Staff Augmentation: Rolle IT associates are able to regularly work on site and integrate with your team for seamless elevated support.
  • Help Desk Support: Providing fast and reliable assistance to resolve IT issues.
  • Data Backup and Disaster Recovery: Ensuring your business data is secure and recoverable in the event of a crisis.
  • Cloud Solutions: Implementing and managing cloud-based tools and services to enhance flexibility and scalability.
  • Cybersecurity: Protecting your business from cyber threats with advanced security solutions.
  • Hardware and Software Procurement: Professional IT Procurement and Asset Management
  • IT Strategy and Consulting: Helping you align your IT infrastructure with your business objectives.

Top Benefits of Partnering with Rolle IT as your MSP

1. Cost Savings

Hiring an in-house IT team can be expensive, especially for smaller businesses. Rolle IT MSP provides access to a team of experts at a predictable monthly cost, helping you save on salaries, training, and equipment.

2. 24/7 IT Support

IT issues can arise at any time, and downtime can be costly. Rolle IT offers round-the-clock monitoring and support, ensuring your systems are always up and running.

3. Enhanced Security

Cyber threats are a constant concern for businesses of all sizes. As our primary clients are Department of Defense Contractors, Rolle IT focuses on cybersecurity Ps implement advanced security measures, such as firewalls, endpoint protection, and regular vulnerability assessments, to keep your data safe.

4. Scalability

As your business grows, so do your IT needs. Rolle IT offers scalable solutions that can evolve with your business, allowing you to add or modify services as required.

5. Focus on Core Business Activities

Managing IT in-house can divert resources and attention from your core business functions. Partnering with Rolle IT as your MSP frees up your team to focus on what they do best.

Who Can Benefit From a MSP Partnership?

MSPs provide value to businesses across various industries, including:

  • Government
  • Government Contractors
  • Healthcare: Ensuring compliance with HIPAA and safeguarding patient data.
  • Retail: Managing point-of-sale systems and securing customer information.
  • Manufacturing: Streamlining operations with efficient IT infrastructure.
  • Finance: Protecting sensitive financial data and ensuring regulatory compliance.
  • Legal Services: Securing client information and enabling efficient communication.

Whether you’re a startup, small business, or mid-sized enterprise, an Rolle IT can provide the expertise and resources needed to optimize your IT environment.

How to Choose the Right MSP

Not all MSPs are created equal. Here are some key factors to consider when selecting a provider:

  1. Experience and Expertise: Look for an MSP with a proven track record that implements best practices
  2. Personable & Trustworthy: Your MSP will be your partner, make sure they are someone you feel comfortable working with and trusting your business to.
  3. Customizable Services: Ensure they offer tailored solutions to meet your unique business needs.
  4. Proactive Approach: Choose an MSP that focuses on preventing issues rather than just reacting to them.
  5. Scalable Solutions: Verify that they can adapt their services as your business grows.
  6. Transparent Pricing: Ensure their pricing model is straightforward with no hidden fees.

Why Choose Rolle IT as your Managed IT Services Partner?

At Rolle IT, we pride ourselves on delivering customized IT solutions that drive results. Our team of experts is dedicated to:

  • Providing 24/7 support to keep your business running smoothly.
  • Enhancing your cybersecurity posture with advanced tools and strategies.
  • Offering scalable solutions to grow with your business.
  • Aligning your IT strategy with your overall business goals.

With the team at Rolle IT as your trusted partner, you can rest easy knowing your IT is in good hands.

Ready to Transform Your Business?

Don’t let IT challenges hold your business back. Contact Rolle IT today for a free consultation and discover how our managed IT services can revolutionize your business. Let’s work together to unlock your full potential.

Keywords: Managed Service Provider, MSP, IT support, business IT solutions, cybersecurity, cloud solutions, IT consulting, IT outsourcing, scalable IT services, small business IT support.

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Rolle IT Celebrates 5 Years of Innovation and Excellence

Agile Methodologies, Business, Managed Service Provider, Security, Small Business, Technology /

🎉 January 2024 marks a significant achievement for our Rolle IT team, as we celebrate five years of delivering exemplary Development, Security, and IT Operations services to our valued clients. 🎉

Over the past half-decade, Rolle IT has evolved from a focus on Software, Cloud Development, and IT Services to become a comprehensive Managed Security Services Provider (MSSP), offering Chief Information Officer (CIO) services, IT Consulting, Cybersecurity, and Development expertise. We cater to the diverse needs of local clients and play a pivotal role as a trusted partner for government prime and sub-prime contractors, particularly those with a high demand for compliance and precision.

Reflecting on our journey, we take pride in the diverse array of projects we have undertaken. Whether pioneering solutions for the Federal Government, elevating digital experiences, bolstering cybersecurity measures, assisting clients in achieving Cybersecurity Maturity Model Certification (CMMC) compliance, or collaborating with Space Coast businesses and nonprofits to streamline their daily operations, each project has contributed to our unwavering commitment to excellence.

The IT landscape is dynamic, presenting new challenges and opportunities regularly. Rolle IT has not merely embraced change; we have thrived on it. Our ability to adapt, innovate, and remain agile has been pivotal to our success. At the core of our operations is the integration of Development, Security, and Operations (DevSecOps), supported by a team with diverse skillsets and a shared aspiration to achieve remarkable feats.

We extend our gratitude to our clients and partners for entrusting us with their critical IT requirements. Our clients have not only been partners but collaborative contributors to this thrilling journey. Your confidence in our capabilities has propelled our growth, and we are eager to continually surpass your expectations in the years ahead. đŸ€

We take immense pride in our contributions to the success of federal and commercial projects, our support to the Defense Industrial Base, and our commitment to local communities and businesses by ensuring efficiency, security, and cutting-edge user-focused solutions.

A special acknowledgment goes to our exceptional team for their dedication, hard work, and unwavering commitment to pushing the boundaries of technology. đŸŒđŸ’» This journey would not have been possible without each and every one of you!

As we commemorate this milestone, our enthusiasm for the future is stronger than ever. Rolle IT remains dedicated to staying at the forefront of technological advancements, delivering top-notch services, and fostering a culture of continuous improvement.

www.rolleit.com

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What is Managed IT? What Can ProDesk Do For You?

Agile Methodologies, Business, Managed Service Provider, Security, Small Business /

Technology plays a pivotal role in the success of businesses. As companies strive to stay competitive and agile, the need for a well-functioning robust IT infrastructure becomes paramount. This is where Managed IT Services step in, offering a comprehensive solution to enhance operational efficiency, streamline processes, and drive innovation- while enabling companies to focus on their primary business objective, not their IT.

What is Managed IT/ Managed Service Provider?

Outsourcing the management, maintenance, and support of an organization’s IT infrastructure to a specialized service provider. This encompasses a wide range of IT functions, from network monitoring and cybersecurity to data backup and software updates. By partnering with a Managed IT Services provider, businesses can focus on their core competencies while leaving the complex IT management tasks to experts.

1. Proactive Maintenance and Support

One of the key advantages of Managed IT Services is the proactive approach to maintaining your IT environment. Instead of waiting for issues to arise, Managed IT providers monitor your systems around the clock, detecting and resolving potential problems before they disrupt your operations. This approach minimizes downtime, maximizes uptime, and ensures that your technology is always functioning optimally.

2. Cost Efficiency

Managing an in-house IT department can be a significant financial burden. The costs associated with hiring, training, and retaining skilled IT professionals, along with the expenses of hardware and software procurement, can quickly add up. Managed IT Services offer a cost-effective alternative by providing a team of experts for a predictable monthly fee. This eliminates the need for capital expenditures and allows businesses to allocate resources strategically.

3. Enhanced Cybersecurity

Cyber threats are a constant concern in today’s digital landscape. Rolle IT specializes in cybersecurity, implementing robust measures to safeguard your sensitive data and systems. From firewall management and intrusion detection to regular security audits, we ensure that our clients remains protected against evolving threats.

4. Scalability and Flexibility

As your business grows, so do your IT needs. Rolle Its Managed IT Services are designed to be scalable and flexible, accommodating changes in your technology requirements without disrupting operations. Whether you’re expanding your workforce, adding new locations, or launching innovative projects, Rolle IT can swiftly adapt to your evolving needs.

5. Focus on Core Business Goals

With IT management off your plate, your internal teams can direct their focus and energy toward core business objectives. This enhanced concentration on strategic initiatives can drive innovation, improve customer experiences, and ultimately lead to higher profitability.

6. Access to Expertise

As a Software and Data Management provider to federal projects, Rolle IT boasts a team of highly skilled professionals with diverse expertise. From networking and cloud computing to software development and compliance, these experts bring a wealth of knowledge to the table. This access to specialized skills can be especially beneficial for businesses that lack the resources to hire such a versatile in-house team.

7. Disaster Recovery and Data Backup

Data loss due to hardware failures, cyberattacks, or natural disasters can be catastrophic for any business. Rolle IT Prodesk Managed IT Services include robust disaster recovery and data backup strategies to ensure that your critical data is protected and can be swiftly restored in the event of a catastrophe.

Rolle ITs Managed IT Services offer businesses a strategic advantage by optimizing IT operations, reducing costs, and providing access to a dedicated team of experts. As technology continues to evolve, partnering with a Managed IT Services provider can be the key to staying ahead of the competition while focusing on what you do best – growing your business.

If you’re ready to embrace a more efficient and secure IT environment, consider partnering with Rolle IT. With years of experience and a track record of empowering businesses through Managed IT Services, we’re here to help you leverage technology for success. Contact us today to learn more!

[email protected]

[email protected]

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What is Tier 3 Response Capabilities, and why do you need it?

Agile Methodologies, Business, Managed Service Provider, Security, Small Business, Technology / / , ,

Tier 3 Helpdesk response involves addressing the most complex and challenging technical issues, requiring advanced expertise, collaboration, and problem-solving skills. Tier three technicians play a critical role in maintaining the functionality and stability of an organization’s IT systems and infrastructure.

As a Managed Services provider, Rolle IT has the in-house ability to respond quickly and seamlessly to escalations needing expert response.

Tier 3 Helpdesk response refers to a specialized level of technical support that deals with complex and escalated issues that cannot be resolved by lower-tier support teams. In a typical IT support structure, helpdesk support is organized into multiple tiers, with each tier handling different levels of technical difficulty.

Tier 3 Helpdesk response involves addressing advanced technical problems that require in-depth expertise, specialized knowledge, and often collaboration with other departments or teams. Here’s what you can expect from a Tier 3 Helpdesk response:

  1. Complex Issue Resolution: Tier 3 technicians handle issues that are more intricate and challenging to resolve. These problems usually involve in-depth troubleshooting, research, and analysis. They might pertain to intricate software or hardware configurations, network architecture, security breaches, system integrations, and other advanced technical areas.
  2. Expert Knowledge: Tier 3 technicians are subject matter experts with a deep understanding of the products, systems, and technologies they support. They possess advanced knowledge and are proficient in the technical intricacies of the organization’s infrastructure.
  3. Escalation Point: When an issue cannot be resolved by Tier 1 or Tier 2 support teams, it is escalated to Tier 3. Tier 3 technicians are the highest level of support within the helpdesk structure and are responsible for tackling the most challenging cases.
  4. Collaboration and Coordination: Resolving complex issues often requires collaboration with other departments, such as development, engineering, or network operations. Tier 3 technicians may need to coordinate efforts to diagnose and resolve issues that span different areas of expertise.
  5. Root Cause Analysis: Tier 3 technicians focus not only on resolving immediate issues but also on identifying the root causes behind recurring or complex problems. This involves a thorough investigation to prevent similar issues from arising in the future.
  6. Documentation: Detailed documentation is crucial in Tier 3 support. Technicians document the steps taken to diagnose and resolve issues, which helps create a knowledge base for future reference and training purposes.
  7. Customer Communication: Tier 3 technicians often interact directly with customers or end-users to provide updates, explanations, and solutions. Effective communication skills are essential in managing user expectations and conveying complex technical information in a clear manner.
  8. Continuous Improvement: Tier 3 support plays a role in improving the overall support process. By identifying patterns in escalated issues and proposing solutions to streamline support workflows, they contribute to enhancing the efficiency and effectiveness of the helpdesk.

Rolle IT, as DevSecOps IT firm, has in house Tier 3 support, ready for all of our clients should the need arise.

Call or email for more information on how the team at Rolle IT can support your organization. [email protected], 321-872-7576

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Cybersecurity Workshop July & August 2023

Agile Methodologies, Business, Cybersecurity Training, Security, Security, Small Business, Technology, Uncategorized / / ,

Cybersecurity Workshop- Cocoa Beach Regional Chamber of Commerce (cocoabeachchamber.com)

Cocoa Beach Regional Chamber, Rolle IT and Alliance Cyber Present:

4 Part Cybersecurity Training Series

This is a 4-part series covering the topic of Cybersecurity

  • Earn a Certificate of Annual Awareness Training
  • Learn how to protect yourself and your business against cyber threats.
  • Find out if your business is compliant.

7.17.23 Cyber Threats and Bad Actors Passwords
7.24.23 Passwords, Physical, and Mobile Security
7.31.23 Social Media and Online Security
8.07.23 Compliance

Join us for the entire series or just take single session.

$100 4-Part Workshop

$50 Single Session

Economic Development Commission of Florida’s Space Coast

6525 3rd Street, Suite 304, Rockledge, FL, 32955, United States

 
Instruction led by industry experts Alec Hall with Alliance Cyber and Cordell Rolle with Rolle IT

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Data Security for Law Firms

Agile Methodologies, Business, Law Firms, Managed Service Provider, Security, Small Business / / , , , ,

Rolle IT serves many small and medium size law firms: We understand that as a law firm, protecting client data is of utmost importance. Here is a basic list of security and technology measures that firms of all size should be implementing.

Access control: Limit access to sensitive data to only those who need it. Implement strong password policies, two-factor authentication, and access controls to prevent unauthorized access.

Best Practices, Policies and Procedures: Consulting with an IT and Cybersecurity expert to craft policies and procedures that are inline with your organization’s needs.

Encryption: Encrypt all sensitive data in transit and at rest. This will prevent unauthorized access to data even if it is intercepted or stolen.

Backups and disaster recovery: Regularly backup data and have a disaster recovery plan in place in case of any natural disasters, cyber attacks or data breaches. Rolle IT recommends a comprehensive back up plan.

Secure communications: Use secure communication channels such as secure email and messaging platforms to communicate with clients and colleagues. Not all email platforms are secure.

Anti-virus and anti-malware: Install and regularly update anti-virus and anti-malware software to protect against malware and viruses that can compromise data security.

Proactive Employee training: Train employees on data security best practices, including how to identify and report suspicious activity and how to avoid common data security risks.

Physical security: Implement physical security measures to protect against unauthorized access to physical data storage devices such as hard drives, servers, and backups. Physical security assessments as well as digital security assessments should be part of ongoing data security awareness training.

Vendor management: Vet and manage third-party vendors and service providers who handle sensitive data on behalf of the law firm.

Data enablement– Having secure documents easy to find for the right user.

Overall, a law firm should have a comprehensive data security program that includes policies, procedures, and technical measures to protect client data.

Here are some things a law firm should look for in an IT company:

Expertise: Look for an IT company that has experience working with law firms and understands the unique challenges and requirements of the legal industry.

Security: The IT company should have expertise in data security and should be able to provide the necessary measures to ensure that the law firm’s data is protected.

Support: The IT company should offer fast and reliable technical support, and have a help desk that is available 24/7 in case of emergencies.

Scalability: The IT company should be able to scale its services as the law firm grows and its technology needs change.

Backup and disaster recovery: The IT company should provide backup and disaster recovery services to ensure that the law firm’s data is protected in case of a natural disaster, cyber attack, or data breach.

Cloud services: The IT company should be able to provide cloud services that can allow lawyers to work remotely and access data from anywhere.

Compliance: The IT company should be knowledgeable about the legal industry’s compliance requirements, such as those related to data privacy and confidentiality.

Cost-effectiveness: The IT company should offer cost-effective solutions that meet the law firm’s needs without breaking the bank.

Overall, a law firm needs an IT company that can provide reliable and secure technology services, and that can work collaboratively with the law firm to help it achieve its goals.

Rolle IT supports companies nationwide and is located on the Space Coast. Rolle IT is a Service-Disabled Veteran Owned Small Business.

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5 Ways a MSP Will Benefit Your Business

Agile Methodologies, Managed Service Provider, Security, Technology / / , , , , ,

Originally Posted by Aimee Iorio. A Managed Service Provider (MSP) remotely manages your business’ IT needs to save you time and money. Services offered can include network security, 24/7 remote monitoring, backups, updates, and will be curated for your business or project. By outsourcing this work to an IT company, you can rest assured that data breaches or hacks are mitigated.  

1. The Amount of Time and Money Spent on Managing Your Own System

Managing your business’ infrastructure is a complex and time-consuming undertaking. The time you spend managing your technology limits the time you have to use the skills you possess to increase the company’s value. A technology expert is required to be fully effective in protecting your business’ assets. Acquiring an expert of your own is a costly job position to fill and can still be limiting. A MSP ensures all technology is running smoothly; increasing the efficiency of your employees and when there is an issue the turnaround time is fast. Managed service providers can replace the need for an IT department, saving thousands of dollars a year. Time is valuable; leave it up to a team of experts to take care of your technology needs.

2. Customized Services to Fit Your Needs

One of the greatest features of having a managed IT service is that it gives your business the resources of a complete IT department. Your business may need a variety of services or only one or two. Curating a set of services to be the most beneficial for your business is important to increase the efficiency and productivity of your business. Every business will have a different set of needs and these needs will change with company growth; a MSP will be their every step of the way.

3. Reduced Downtime

Downtime, due to technology issues and errors, equates to loss of money. Updates, bugs, and viruses can cause complete loss of productivity for hours or even up to days. A MSP ensures updates are done after business hours and security checks are done as frequently as requested to avoid any downtime. If a problem does arise, they are fixed quickly so you can be back to doing what you do best.

4. Knowing Your Information and Assets are Protected

Ensuring your confidential information and assets are protected is crucial. A MSP can provide proactive and comprehensive security, monitoring, and management. Antivirus solutions are critical in protecting the most valuable parts of your business. By outsourcing these tasks to experts, you can be assured you are protecting your business in every way.

5. Adding Value to Your Business

When you find the managed service provider that fits your needs, you will be increasing the value of your business. The valuable time you spend updating your technology or dealing with system errors will be restored and now will be spent on growing your business. The right MSP will ensure your technology is always up and running to ensure efficiency and productivity is at an all time high.

Looking for a managed service provider? Rolle IT offers a wide range of IT services to our partners 24 hours a day. We are user focused and focus on adding real value to your business. We even created PRODesk which is a curated package that fits many business’ needs.

PRODesk includes a remote service desk, antivirus, patch management, mail filtering, a service desk call center, backup storage, and website filtering. Learn more about PRODesk here.

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How Rolle IT’s MSP Programs Can Help Your Business

Agile Methodologies, Managed Service Provider, Security, Technology / / , , , , , , ,

Originally Posted by Aimee Iorio, Financially, can your business survive a data breach that costs you $3.86 million?  If the answer is NO, it may be time to consider contacting Rolle IT and inquiring about our Information Technology Managed Services.  You have spent countless hours building your business, don’t let a disruptive cyber attack take that from you. 

In 2020, the average cost of a data breach was estimated at $3.86 million, according to IBM.  This includes a combination of direct and indirect costs related to time and effort dealing with a breach, lost opportunities such as customer churn resulting from bad publicity, and regulatory fines. Though the average cost of a breach is relatively unchanged, IBM says the costs are getting smaller for companies that are proactive and much larger for those that don’t take any precautions.

As your business moves into a new year, new challenges and opportunities are presented.  Now is the optimal time to assess some concrete ways you can improve your business. One crucial decision that will assist your business in a variety of important areas, is to utilize the assistance of a trusted Information Technology Managed Service Provider.

Every modern business depends on technology and data. However, like your business, the technology landscape is also evolving.  With this never ending evolution, the security risks associated with maintaining your companies information technology is also increasing with time.

Information Technology Managed Service Provider (MSP) is a company that remotely manages your company’s IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.   A MSP will supply your company with 24/7 monitoring, Improved Security, Compliance, Disaster Recovery and Data Backups, Increased Efficiency, Comprehensive Reporting, Cost Effective Savings, and Industry Competitive Advantage.

The majority of companies (Large, Medium or Small) have limited in-house IT capabilities. Opting to partner with Rolle IT is a great way to get an industry expert in your corner, 24/7. Despite the day or time, Rolle IT is available to help you solve any IT issues.  Over 50% of business owners cite time as the single biggest obstacle to adopting new technologies. Rolle IT can help minimize this obstacle and allow you to focus on growing your business, not worrying about IT.

Rolle IT will eliminate your concern about spending time keeping your business technology compliant, secure, and functioning. With our service level agreements, we will help prevent violation fines, security breaches, and downtime before they happen. Rolle IT experts will be proactive in monitoring for future threats, saving you time and money down the line.

Secure Your Future Today

In this technology driven business world, companies are under more pressure to provide top-of-the-line IT services. The need and business advantages for outsourced services are more prevalent than ever. Reduce your operating costs and increase the quality of your services by adopting a Managed Service Provider, contact Rolle IT today.

Veteran owned and operated, let Rolle IT have your six while helping you save some serious cash.  The best MSPs, such as Rolle IT, offer cloud migration or transition services to transfer necessary data, so you can get started right away.

Rolle IT will work with you to clearly define your requirements and note the improvements you would like to see. Be leery of providers who only discuss their characteristics (their toolsets, processes, and quality of resources) and not your goals. It’s important that you choose a provider that can meet your needs now and in the future.

Contact us now and receive a free, confidential risk assessment that will give you the certainty you need to get started with our managed services today.

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