Security

3 IT Services Insurance Agents Should Use

Managed Service Provider, Security, Technology / March 7, 2023 / , , , ,

Originally Posted by Aimee Iorio Technology is continuously evolving, and the world of insurance is facing many new trends. More and more insurance companies are searching for and transitioning to new technologies to stay head with competitors and meet demands. Security should be a priority when working with sensitive customer information. Insurance agencies and private insurance agents looking to incorporate security and new technology should consider these services.

Security
In addition to security compliance, storing and protecting sensitive information about your customers is critical. Implementing a security protocol for your business is vital to ensuring customers their information will not be subject to a breach. Working with an IT company allows you to create a security plan that can include various types of security tailored to your standards and level of protection needed. Aligning your business and employees with your new protocols significantly decreases possible security issues and builds a proactive security approach.

Cloud
The transition from storing paper files to utilizing technology to create and store documents has been massive. Using the cloud to store customer data and increase security saves money and increases employee productivity. The ability to access files on demand from any location greatly increases flexibility and creates a simple environment to manage. An IT organization can focus more on adding value to your organization in many other ways instead of focusing on the maintenance physical hardware requires.

Chatbots
The average person can complete most of their to-do list without speaking live with a person. Chatbots help save time and provide a seamless experience for current and future customers. Chatbots can provide assistance past business hours (24/7) awarding companies with higher success of obtaining new clientele while simultaneously saving money. Plus, chatbots can utilize the language you want your customers to hear that ultimately aligns with your organization’s mission.

5 Ways a MSP Will Benefit Your Business

Agile Methodologies, Managed Service Provider, Security, Technology / March 7, 2023 / , , , , ,

Originally Posted by Aimee Iorio. A Managed Service Provider (MSP) remotely manages your business’ IT needs to save you time and money. Services offered can include network security, 24/7 remote monitoring, backups, updates, and will be curated for your business or project. By outsourcing this work to an IT company, you can rest assured that data breaches or hacks are mitigated.  

1. The Amount of Time and Money Spent on Managing Your Own System

Managing your business’ infrastructure is a complex and time-consuming undertaking. The time you spend managing your technology limits the time you have to use the skills you possess to increase the company’s value. A technology expert is required to be fully effective in protecting your business’ assets. Acquiring an expert of your own is a costly job position to fill and can still be limiting. A MSP ensures all technology is running smoothly; increasing the efficiency of your employees and when there is an issue the turnaround time is fast. Managed service providers can replace the need for an IT department, saving thousands of dollars a year. Time is valuable; leave it up to a team of experts to take care of your technology needs.

2. Customized Services to Fit Your Needs

One of the greatest features of having a managed IT service is that it gives your business the resources of a complete IT department. Your business may need a variety of services or only one or two. Curating a set of services to be the most beneficial for your business is important to increase the efficiency and productivity of your business. Every business will have a different set of needs and these needs will change with company growth; a MSP will be their every step of the way.

3. Reduced Downtime

Downtime, due to technology issues and errors, equates to loss of money. Updates, bugs, and viruses can cause complete loss of productivity for hours or even up to days. A MSP ensures updates are done after business hours and security checks are done as frequently as requested to avoid any downtime. If a problem does arise, they are fixed quickly so you can be back to doing what you do best.

4. Knowing Your Information and Assets are Protected

Ensuring your confidential information and assets are protected is crucial. A MSP can provide proactive and comprehensive security, monitoring, and management. Antivirus solutions are critical in protecting the most valuable parts of your business. By outsourcing these tasks to experts, you can be assured you are protecting your business in every way.

5. Adding Value to Your Business

When you find the managed service provider that fits your needs, you will be increasing the value of your business. The valuable time you spend updating your technology or dealing with system errors will be restored and now will be spent on growing your business. The right MSP will ensure your technology is always up and running to ensure efficiency and productivity is at an all time high.

Looking for a managed service provider? Rolle IT offers a wide range of IT services to our partners 24 hours a day. We are user focused and focus on adding real value to your business. We even created PRODesk which is a curated package that fits many business’ needs.

PRODesk includes a remote service desk, antivirus, patch management, mail filtering, a service desk call center, backup storage, and website filtering. Learn more about PRODesk here.

How Rolle IT’s MSP Programs Can Help Your Business

Agile Methodologies, Managed Service Provider, Security, Technology / March 7, 2023 / , , , , , , ,

Originally Posted by Aimee Iorio, Financially, can your business survive a data breach that costs you $3.86 million?  If the answer is NO, it may be time to consider contacting Rolle IT and inquiring about our Information Technology Managed Services.  You have spent countless hours building your business, don’t let a disruptive cyber attack take that from you. 

In 2020, the average cost of a data breach was estimated at $3.86 million, according to IBM.  This includes a combination of direct and indirect costs related to time and effort dealing with a breach, lost opportunities such as customer churn resulting from bad publicity, and regulatory fines. Though the average cost of a breach is relatively unchanged, IBM says the costs are getting smaller for companies that are proactive and much larger for those that don’t take any precautions.

As your business moves into a new year, new challenges and opportunities are presented.  Now is the optimal time to assess some concrete ways you can improve your business. One crucial decision that will assist your business in a variety of important areas, is to utilize the assistance of a trusted Information Technology Managed Service Provider.

Every modern business depends on technology and data. However, like your business, the technology landscape is also evolving.  With this never ending evolution, the security risks associated with maintaining your companies information technology is also increasing with time.

Information Technology Managed Service Provider (MSP) is a company that remotely manages your company’s IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.   A MSP will supply your company with 24/7 monitoring, Improved Security, Compliance, Disaster Recovery and Data Backups, Increased Efficiency, Comprehensive Reporting, Cost Effective Savings, and Industry Competitive Advantage.

The majority of companies (Large, Medium or Small) have limited in-house IT capabilities. Opting to partner with Rolle IT is a great way to get an industry expert in your corner, 24/7. Despite the day or time, Rolle IT is available to help you solve any IT issues.  Over 50% of business owners cite time as the single biggest obstacle to adopting new technologies. Rolle IT can help minimize this obstacle and allow you to focus on growing your business, not worrying about IT.

Rolle IT will eliminate your concern about spending time keeping your business technology compliant, secure, and functioning. With our service level agreements, we will help prevent violation fines, security breaches, and downtime before they happen. Rolle IT experts will be proactive in monitoring for future threats, saving you time and money down the line.

Secure Your Future Today

In this technology driven business world, companies are under more pressure to provide top-of-the-line IT services. The need and business advantages for outsourced services are more prevalent than ever. Reduce your operating costs and increase the quality of your services by adopting a Managed Service Provider, contact Rolle IT today.

Veteran owned and operated, let Rolle IT have your six while helping you save some serious cash.  The best MSPs, such as Rolle IT, offer cloud migration or transition services to transfer necessary data, so you can get started right away.

Rolle IT will work with you to clearly define your requirements and note the improvements you would like to see. Be leery of providers who only discuss their characteristics (their toolsets, processes, and quality of resources) and not your goals. It’s important that you choose a provider that can meet your needs now and in the future.

Contact us now and receive a free, confidential risk assessment that will give you the certainty you need to get started with our managed services today.

Because of the Pandemic, Cyber Security is Important Now More Than Ever

Managed Service Provider, Security, Technology / March 7, 2023 / ,

Originally posted by Aimee Iorio. Cyber attacks are more common then you may realize.  Recent reports show that malicious hackers attack a computer in the US every 39 seconds!  Are you fully protected?

With so much of our daily lives conducted online these days, it’s mind-blowing that the issue of cyber security is not discussed more often. Usually the only time cyber security is brought into the spotlight is during a celebrity photo leak or a breach of political security.

However, common cyber crime is much more prevalent than these occasional headlines suggest. Every day, cyber criminals victimize people who shop, bank, send or receive money online.  Even people using social media to stay in touch with friends, customers, and family members are being victimized.

The sad truth is that few of these criminals can be described as experts or masterminds. The lack of awareness about cyber security makes most people an easy target for anyone trying to hack into their personal data.  Gone are the days of highly intelligent masterminds, sitting in their mother’s basement writing malicious code to hack a website.  With the advancement of technology and the increasing number of connected devices, the twelve year old next door could be hacking you right now.  

There has been a large spike in the number of data hacks and system breaches of name brand companies in recent years, causing millions of dollars in damages to recover the data and penalties paid through fines. Just a few examples are:

Facebook, the social media giant, had over 540 million user records exposed to Amazon’s cloud computing service.

Equifax, the global credit rating agency, experienced a data breach that affected a staggering 147 million customers. The costs of recovering from the system hack were recently estimated at $439 million.

The UK National Health Service (NHS), was temporarily brought to its knees with a relatively rudimentary ransomware attack, resulting in canceled operations and considerable clean-up costs.  

Yahoo, the web giant, suffered a breach affecting every one of its 3 billion customer accounts. Direct costs of the hack ran to around $350 Million.

Not only do nations and businesses face threats from the actions and intentions of hackers, but individuals face many risks as well. Identity theft is a huge issue, where hackers steal an individual’s personal information and sell it for profit. This type of attack could also put the personal safety of an individual and his or her family at risk.

In other cases, the hackers use blackmail and extortion after stealing a person’s identity and demand ransom money to take no further action.  Ransomware attacks are when hackers steal computer files or lock files on your computer by encrypting them and demand money in return.  This type of cyber attack has exploded during the pandemic and according to Coveware, a ransomware mitigation company, the average ransom payment went from $41,000 in the third quarter of 2019 to $234,000 in 2020.

With a simple scan of your computer, Rolle IT can identify your risk level and supply a fully detailed report that would outline your exposure.  We can then work with you to eliminate these potential risks before you fall victim.